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Tented integrates with Microsoft Teams to send real-time notifications when forms are submitted on your published tents. This guide walks you through connecting your Teams workspace to Tented.

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Prerequisites

Before you begin, ensure you have:
  • Admin or Owner access to your Tented workspace
  • Permission to install apps in your Microsoft Teams workspace (or access to request app installation from your Teams admin)

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Step 1: Find Tented in the Teams App Store

  1. Open Microsoft Teams (desktop or web app)
  2. Click on Apps in the left sidebar
  3. Search for “Tented” in the app search bar
  4. Click on the Tented app to view its details

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Step 2: Add Tented to Your Team

  1. Click the Add button on the Tented app page
  2. Select Add to a team from the dropdown options
  3. Choose the team where you want to receive notifications
  4. Select a channel where the Tented bot will be added (this is typically your General channel or a dedicated notifications channel)
  5. Click Set up a bot to complete the installation
When you add Tented to a team via a standard channel, the app gains access to all standard channels in that team. You’ll be able to send notifications to any standard channel without additional setup.
After adding the app to your team, Tented will send a welcome message to the channel you selected during installation.
  1. Look for the welcome message from Tented in your channel
  2. Click the Connect to Tented button in the welcome message
  3. You’ll be redirected to Tented where you can select which Tented workspace to link with your Teams tenant
  4. Confirm the connection
Once connected, your Tented workspace is linked to your Microsoft Teams tenant. You can now set up automations to send notifications to any standard channel in the connected team.

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Step 4: Set Up a Teams Automation in Tented

Now that your Teams workspace is connected, you can create automations to send notifications when forms are submitted.
  1. In Tented, navigate to the tent you want to add an automation to
  2. Click on Automations in the tent details panel
  3. Click Add Automation
  4. Select Send Teams Message as the action type
  5. Choose the form that should trigger the notification
  6. Select the channel where notifications should be sent from the dropdown list
  7. Click Save to activate the automation
The channel dropdown will show all standard channels available in your connected team. Simply select the channel where you want form submission notifications to appear.

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How It Works

When a visitor submits a form on your published tent:
  1. Tented receives the form submission
  2. The automation triggers and sends a formatted message to your selected Teams channel
  3. The message includes:
    • Form name and tent details
    • Submission timestamp
    • A link to the tent
    • All submitted form data

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Automatic Cleanup & Disconnection

Tented automatically manages your Teams connection to ensure everything stays in sync:
If the Tented app is removed from your team, Tented will automatically:
  • Disable all Teams automations for that workspace
  • Clean up the connection between Tented and your Teams tenant
You’ll need to re-add the app and complete the connection process again to restore Teams notifications.
If the app loses access to a specific channel (for example, if the channel is deleted or converted to a private channel), Tented will automatically disable automations targeting that channel. You’ll need to update your automation to use a different channel.

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Private Channels

Private channels require separate installation. When you add Tented to a team, it only has access to standard channels. To send notifications to a private channel, you must add the Tented app directly to that private channel:
  1. Open the private channel in Teams
  2. Click the + button or go to channel settings
  3. Select Manage apps or Get more apps
  4. Search for and add Tented to the private channel
Once installed, the private channel will appear in your channel selection dropdown in Tented.

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Troubleshooting

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I don’t see any channels in the dropdown

  • Ensure you’ve completed the connection process by clicking the deep link in the welcome message
  • Verify the Tented app is still installed in your team
  • Check that your Tented workspace has an active Teams connection in workspace settings

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Notifications aren’t being sent

  • Confirm the automation is enabled (toggle should be on)
  • Verify the tent is published
  • Check that the selected channel still exists and the app has access to it

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The welcome message didn’t appear

  • Check the channel where you added the app—the message is sent there
  • Look in the channel’s chat history; it may have been sent earlier
  • Try removing and re-adding the Tented app to the team

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Disconnecting Teams

To disconnect Microsoft Teams from your Tented workspace:
  1. Remove the Tented app from your team in Microsoft Teams
  2. Tented will automatically detect the removal and clean up the connection
Alternatively, you can manage your integrations in Tented’s workspace settings.
Need help? Contact us at support@tented.ai.